A fantastic opportunity has become available we are now recruiting for a Parts Advisor to join our team at BLS Truck and Van, Aberdeen.
Here at BLS Truck and Van we all strive to be the absolute best and offer our customers the highest level of service. As well as having great people skills, you will need to be a proven team player, you will represent the company in a positive and professional manner. You will advise and assist internal and external customers to ascertain which parts are required, supply all necessary vehicle and trailer parts required to satisfy their needs, and obtain non stocked items as quickly as possible. Experience in the Motor trade is desirable, as is experience as a Parts Advisor.
Key Duties Include:
- To advise and assist customers both external and internal (service/sales) to ascertain which parts are required and
supply them, as far as possible first time, on time and every time, and give a high quality service to the standard as
set by the Company and MB.
- To handle all customers/prospective customers in a prompt, helpful and efficient manner, both on the telephone and
in person, maintaining a good customer relationship at all times
- To liaise closely with the customer, both internal and external, and ensure that they are always kept informed about
the progress of orders
- To attend any workstation within the Parts Department e.g. goods inward, workshop counter, customer counter,
including telephone and computer operation at these workshop stations and to carry out all duties necessary for
smooth running of the department
- To ensure that correct authorisation for parts purchases have been obtained from the customer at all times
- To carry out loading/ unloading of collection/ deliveries
- To achieve parts/accessory sales targets and promote/recommend any special promotions or sales incentives as
required in order to maximise sales or address shortfalls against sales targets
- To assist in stock checks and to ensure that all paperwork associated with the department is completed correctly
and passed to the correct department on time
As a dynamic,rapidly expanding company, BLS Truck and Van will only accept the highest levels of service from our team. There are huge opportunities for personal growth and development within the team for exceptional candidates. Be a part of something special.
The hours for this role are 42.5 per week
Shift pattern: Monday to Friday, 7:00am-4.00pm, 3:00pm-Midnight, Saturday shift on a rota basis, 7:00am to 1:00pm
To apply please email your CV and covering letter to Francesca Adair at recruitment@belltruckandvan.co.uk, the closing date to apply for this role is 6 November 2020.